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Diploma in Front Office Operations

Front office holds prime importance in revenue generation as from the sale of rooms it contributes to more than 50% of total hotel sales. It has a complementary role of image-building, which is the first & last point of contact of every guest. This job involves a number of activities such as reservation, welcome, registration, assignment of rooms & acts as a continuous source of information to guests during their stay at the hotel. Thus, a great effort is made to mobilize the course in such a way that the students get a fair idea of this department. Immediately after completion of this course the students are released for 24 weeks of Industrial Training to get better opportunities in the executive cadres. 

Course contents:

  • Front Office Operations
  • Principles of Accounts
  • Hotel Accounts
  • Business Communication
  • Application of Computers
  • Office Organisation
  • Library
  • Industrial Training

Eligibility Criteria:

SL. NO. COURSE DURATION ENTRY QUALIFICATION UPPER AGE LIMIT
1 Diploma in Front Office Operation 1 ½ years 10+2 or equivalent No upper age limit
* Including 24 weeks Industrial Training.

 

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